Privacy Policy

GripaTrip is a product and service operated by AdoptoAI LLC, a Delaware limited liability company.

For privacy requests or questions, contact us at adoptoai@gmail.com. Our website is gripatrip.com.

This Privacy Policy applies to the GripaTrip mobile application, related websites or landing pages that link to this policy, customer support communications, and other related services we make available.

This policy does not govern third-party websites, booking pages, supplier portals, payment pages, app-store pages, or other external services that may be linked from the app. Those third parties apply their own terms and privacy notices.

The service is intended only for users age 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to review and delete it where required.

We collect information you provide directly, information collected automatically when you use the service, information from service providers and integration partners, and information generated through your use of the app.

1. Account and profile information, such as email address, sign-in credentials, display name, profile image, language, currency, and account settings.
2. Trip-planning information, such as destinations, dates, traveler counts, budgets, preferences, saved places, notes, checklists, reminders, and itinerary choices.
3. Uploads and user content, such as travel confirmations, receipts, travel documents, notes, images, collaborative trip content, messages, and other materials you choose to upload or create.
4. Communications, such as customer support requests, survey responses, bug reports, and other feedback you send us.
5. Device, log, and technical information, such as IP address, device type, operating system, app version, language, time zone, approximate location inferred from technical data, diagnostics, and security logs.
6. Usage and analytics information, such as features used, screens viewed, taps, searches, referrals, session timing, crash reports, and other interaction data.
7. Location information, if you enable location permissions, including precise or approximate location data used to support maps, nearby suggestions, and other location-based features.

If you upload tickets, itineraries, confirmations, visas, passports, receipts, identification records, or other travel-related files, those files may contain sensitive or regulated information. You choose to upload that content at your own risk and are responsible for ensuring you have the right to provide it and any necessary consent for information about other people.

We may store, display, organize, analyze, extract, summarize, and process information from uploaded files to support trip organization, reminders, expense features, search features, document viewing, and other app functionality.

You should avoid uploading documents or data that are unnecessary for your intended use of the service.

We use personal information as reasonably necessary to operate, provide, maintain, secure, personalize, troubleshoot, analyze, support, develop, and improve GripaTrip and related services.

1. Create and manage accounts and authenticate users.
2. Generate itineraries, recommendations, summaries, and other AI-assisted outputs.
3. Display and organize trips, documents, checklists, reminders, budgets, maps, places, and related travel information.
4. Provide customer support, respond to inquiries, and send service-related notices.
5. Measure engagement, diagnose issues, monitor performance, detect fraud or abuse, protect security, and enforce our terms.
6. Develop, test, refine, and improve product features, service quality, user experience, and future product capabilities.
7. Comply with legal obligations and establish, exercise, or defend legal claims.

We may also use aggregated, de-identified, or anonymized information, and may disclose it to service providers, advisors, partners, affiliates, and other third parties for lawful business purposes, including analytics, service improvement, research, security, and operations, to the extent permitted by law.

GripaTrip uses software, algorithms, automation, and AI-enabled tools to generate and organize travel-related outputs. Personal information, prompts, trip preferences, usage data, uploaded content, and interaction data may be processed to operate the service and improve product quality, service performance, model outputs, safety systems, quality assurance, analytics, and future service capabilities.

AI-generated outputs are provided for informational and planning convenience only. They are not guarantees, professional advice, or official statements, and may be inaccurate, incomplete, delayed, unavailable, or outdated.

We may disclose personal information to the following categories of recipients where reasonably necessary for the purposes described in this policy:

1. Affiliates, contractors, advisors, and service providers that host, secure, support, analyze, maintain, or improve the service.
2. Infrastructure, cloud, database, storage, customer-support, communications, authentication, fraud-prevention, analytics, mapping, location, search, image, AI, and similar technical providers.
3. Travel, booking, referral, affiliate, supplier, commerce, payment, and other integration partners when you choose to access, search, compare, or use those features.
4. Other users, if you choose to share collaborative trip information or publish content.
5. Courts, regulators, law enforcement, and other parties when required by law or reasonably necessary to protect rights, safety, property, the service, or other users.
6. Parties involved in an actual or proposed financing, merger, acquisition, reorganization, restructuring, sale of assets, bankruptcy, or similar business transaction.

Once information is provided to or collected by a third party under that third party's own terms, that third party is responsible for its own processing practices.

We and our providers may use cookies, SDKs, device identifiers, local storage, pixels, logs, and similar technologies to remember settings, keep you signed in, deliver core functionality, measure performance, analyze usage, troubleshoot issues, prevent fraud, and improve the service. Depending on your jurisdiction, we may request consent for certain non-essential technologies when required by law.

Where applicable law requires a legal basis for processing, we rely on one or more lawful bases such as performance of a contract, legitimate interests, consent where required or appropriate, compliance with legal obligations, and the establishment, exercise, or defense of legal claims.

GripaTrip is offered globally. Personal information may be transferred to, processed in, or stored in the United States and other countries where we or our service providers operate. Data-protection laws in those countries may differ from those in your jurisdiction. Where required, we use appropriate safeguards for cross-border transfers.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide the service, maintain accounts, comply with law, resolve disputes, protect the service, enforce agreements, support audits, maintain backups, and preserve security and fraud-prevention records.

Retention periods vary depending on the nature of the information, sensitivity, legal requirements, technical needs, and whether the data remains necessary for the service or our legitimate business operations. We may retain de-identified or aggregated information for longer periods.

Depending on where you live, you may have rights to access, correct, delete, export, restrict, object to, or request information about certain processing of your personal information, and to withdraw consent where consent is the basis for processing.

You may also be able to manage certain account settings directly in the app, including deletion requests.

We may need to verify your identity and may decline or limit a request where permitted by law, such as when retention is necessary for security, fraud prevention, legal compliance, or dispute resolution.

To exercise a request, contact adoptoai@gmail.com.

Where applicable law requires additional disclosures, we will provide them. This includes disclosures and rights that may apply under laws such as the GDPR, UK GDPR, CCPA/CPRA, and other privacy laws.

The exact scope of rights and obligations depends on your location and the circumstances of processing. Nothing in this Privacy Policy is intended to waive rights that cannot lawfully be waived.

Our current primary uses of personal information are service operation, security, analytics, diagnostics, personalization, and service improvement. If our processing practices materially change, we may update this policy and provide any additional notice or choices required by law.

We use administrative, technical, and organizational measures designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security or uninterrupted operation. You are responsible for maintaining the confidentiality of your account credentials and device access.

You may request deletion of your account and associated personal information. Even after deletion, we may retain certain information for a limited time or longer where reasonably necessary for legal compliance, security, fraud prevention, backups, audits, enforcement, and dispute resolution.

We may update this Privacy Policy from time to time. The Last Updated date shows when the current version became effective. If changes are material, we may provide additional notice where required by law. Your continued use of the service after the updated policy takes effect is subject to applicable law.

We may contact you by email, push notification, and in-app message, including service messages and promotional or re-engagement messages such as reminders, travel tips, product updates, and offers. You can turn off push notifications at any time in your device settings.

Privacy and data requests: adoptoai@gmail.com

Website: gripatrip.com